McDonald's Family Restaurant - Longview

The drive thru personnel are rude 80% of the time. The phone does not work for you to make complaints. This is the worst location in Longview that I have visited. I will not spend my money here ever again. They can not get an order right can not count change and just plain rude when taking an order! Olivia is the manager on duty sometimes in the morning but can not be reached since the number is disconnected and no new listing on internet. Probably because they were getting too many complaints! TURN AWAY GO TO A DIFFERENT LOCATION DON'T WASTE YOUR TIME AT THIS ONE.

Went threw drive thru order 2 dbl cheeseburger 3.50 bundle and 6pc nugget fries are so under cook threw all 3 small fries away double cheeseburgers been sitting awhile ranch missing out the bag so I went inside and I'm guessing employee just sitting by the wall just sitting there I didn't know he was a cashier until some customers walk up the cashier and never checked to see If I needed anything.

Spoke with Manager Jasmine. Spent 20.00 to receive it not fully cooked. The Patti was served raw.

I know this is going to sound crazy because it's a McDonald's but it was pretty cool. They had music playing outside, nice bathrooms and a nice atmosphere. Actually sat there for about an hour and had my coffee and got on the internet. I expected Joey, Ross, Rachel, Phoebe, and Monica to walk in at any time. Oh, and Chandler.

Horrible customer service! I asked for 3 pies. The rude lady that took my order refused to give me 3 pies. The lady had a bad attitude and didn’t seem too happy after I told her I wanted 3 pies. She said “NO” and that I could only get one pie. I asked her why I could only get one pie. She said it was because they only had one ready. What sense does that make? Clearly, she’s keeping those pies for herself. The manager needs to fire that lady. She’s crazy over those pies. She doesn’t want the customer to order the pies. I had to go to another location and I got my 3 pies without any problems so idk what that lady’s problem was.