Chicken Express - Lubbock

That was the last time I'll be visiting! Please open the dining room! I waited over 30 minutes in the drive-thru line. Is anyone even there? The chicken is below average, and there are plenty of other places in Lubbock that offer better food and customer service. After checking the reviews, it’s clear I'm not the only one who feels this way! Goodbye, Chicken NOT SO Express!!!

I visit this restaurant frequently, but I had a disappointing experience for the first time. The woman in the car was very rude! I ordered two meals, but when she started being disrespectful, I decided to cancel the second order. I hope this doesn't happen again, or I won't come back. I prefer to spend my money at places that appreciate their customers. As I mentioned, this was an unusual experience for me, so I'm keeping my fingers crossed that it won't happen again.

It's 2022. Mandates removed, yet Chicken Express does not allow any immersion. The excuse on the drive-dru window reads some political shoots to not be able to hire people. Currently, children are looking for jobs in whole Lubbock. The line literally takes 25 minutes or more to get through. Model of inefficiency here, this type of boggles the mind. And NOT STILL with the secondary track!!!

I waited about 25 minutes in line just to receive old tiny tenders. Not only did they look and feel like they were made hours ago, i didn?t even receive the correct amount that i ordered. If you?re going to a chicken express i don?t recommend this specific location. You don?t get what you pay for!

I came to this Chicken Express thinking I'm going to get some chicken that's going to just melt in your mouth well I ended up getting a dry chicken with nothing but breading on it it was like 2% chicken and 98% breading. I called the manager to tell him about it and he wanted me to bring back the meal after I already got home which is 20 minutes away from this place and all he could say was well we can't do nothing unless you bring back that meal that is so rude and inconvenient. I would never come to this Chicken Express again