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Contribuisci feedbackTotally unprofessional, lexie and jessica had terrible attitudes and were extremely rude. the workers had gloves (as they have to do by the ascent of COVID-19 and the handling of food) and touch their faces and outer cabinets that touch customers without changing gloves. when they asked to change their gloves before they prepared my food, they had both terrible stops and gave comments to “oh great we will waste now.” the customer’s fault for the preparation edition is extremely unsatisfactory and I will absolutely never order or enter them again. I didn't even finish an order because I didn't want to be trimmed by a worker when I just asked to have food that would not be exposed to excess germs. love jersey mikes, great subs, regrettably I can't enjoy it on camp pendleton.
Eating was absolutely wonderful, the customer service on the other side was terrible. we came in uniform, and after we gave up our order, we were told to wait outside, meanwhile a gaggle of people in civilian audition who were ordered after us were allowed to stay in the load and wait for their food. I feel despised as a member of the service, but at the same time I am surprised because it is a military base.
I just walked in today, and there were only two young blonde girls and it was super busy so I know they were challenged. they didn't let the haste on their positive energy and great customer service. they were both super sweet and so accommodating for us! I love jersey mikes sandwiches, but I'm just back for this woman! they made my experience 10/10!
Restaurants need to improve their communication on apps regarding live hours. I saw they were listed as open, but they closed early for Mother's Day. I understand the reason, but it's important to update early closures to prevent customers from wasting their time and gas.
I can only recommend this location sparingly, as there's only so much pizza one can have. In our experience, whenever we order for pickup, there's a 50% chance that our order is completely wrong. When they get it right, I love this place for fast subs! Unfortunately, tonight was particularly frustrating. We ordered two wraps, a bowl, and a sub, and every single item was incorrect. We didn't realize this until we got home and opened the food. I’m not one to call and complain since there’s nothing I can do at 6:30 PM, but for $56, I expect some effort to customize the sandwiches as we specified on the Jersey Mike's app. Moving forward, I’ll double-check every order and will likely only order in-store so I can monitor the preparation. However, that’s not very convenient with four kids, so it seems we won’t be coming here often. Sorry!
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