Ihop - Marrero

Extremely disappointing experience. Restaurant was very cold and had space heaters throughout. Kitchen was a mess. Could hear the waitresses telling the cooks how to prepare dishes. Eggs were runny. Had to send the biscuit back as it was stone cold. Thought I could pour gravy over it to warm it but this buttermilk biscuit and gravy meal only came with about an ounce of gravy. I was shocked. The biscuit was flavorless. Service was very slow. Absolutely would not recommend this restaurant

It's been consistently disappointing for over 5 years now. Not sure how they're still in business. In the past it's been long wait times and bad food experiences. Now they're not even coming out of the back. There were no customers at all so I'm curious how many people had a similar experience. The manager saw us at one point and disappeared. Didn't even say Hello. After waiting patiently (about 10 minutes) while my 80yo FIL went to the restroom it started to seem intentional so I went with my intuition and decided it would be best to go to Joe's right down the street. I try about once a year now out of desperation but this was my last time even bothering. I took a pic of my son's empty hands to show our experience lol.

We were the only people that were dining at the time and it was a bit lacking. I will say it was during a shift change so I had a little more understanding but I'm not sure if it excused the experience. Two of the four orders from our table were incorrect but was corrected after being informed so that was all good and rectified. Food was good but my ice coffee tastes pretty disgusting Tasted as if whoever made it put way too much of the flavoring vs coffee ratio. However after receiving our food, our server never checked on us for refills or anything so whenever we needed our check, we had to search for her. After finding her on the opposite side of the restaurant asking for the check where she was rolling silverware while talking to other servers, she stayed there continuing to chat with others for 10 minutes before bringing our check.

Had a door dash here once. Took me over an hour of waiting as they were prepping two milkshakes. Would not recommend a visit

Cold coffee as soon as I came in have been waiting for 2 hours service very poor waitress was cook our food so when we needed something I had to find her, the table behind us was and stead a mess.