Courtyard By Marriott Charlotte Matthews

The worst of the worst! I’m disappointed in my stay. I was placed beside animals who threw a party and decided to race up and down the hallway at 3am. I went out for breakfast at 8am to return to my full can of Lysol and disinfectant wipes were gone and the room had already been clean. The manager Derek was no help. Instead of looking into my missing items he insisted his employees don’t steal. What are cameras for if you’re not going to look at them if something is missing? Rooms need to be badly updated considering it is a Marriott.

Amazing stay. the personal was great. Georgia was incredibly friendly and accommodating. we travel with a party of 15-20 several times a year and I can say 100% that this was the best stay we had and it would not have been possible without Georgia. highly recommended!

The common rooms and room furniture are beautiful, modern and clean. the personal is really helpful and I guess they were flexible at the late cash. not all the amenities were open and the hotel seemed underoccupied; betting could be convenient, and the flure could stand to be updated. the snack area in the lobby was nice. overall, not to stay a bad place!

Good service and the front desk manager was super nice and professional. The hotel looks clear, but the room I checked into had a mugging smell like an old building.

Great location, awesome staff, very clean, fast internet. Great bang for one's buck!!!