Firehouse Subs Shary Gateway - McAllen

On the new site in Pharr opposite Costco. Sand that was delicious! The service was a little slow at the entrance window, but worth waiting.

Service was terrible covid or no covid. The order was wrong 2xs and the soup tasted rotton. I really thought I would like it. Its a 1.

My first time here The gal taking the order was awful. It got to the point I was afraid to ask a question. Never smiled or said thank you. But when the locals came in, her whole attitude changed. My Italian sandwich was good. The small is around 4 inches. My pickle covered almost 1/2 of it. A medium is about 8 inches. But they are small. My soup was cold and water-like. Not much flavor. Was not about to ask them to reheat it.

I haven’t been to Firehouse in a while and I’m telling you, I was not disappointed this past Sunday! It was 2 of us and when we approached the counter the 3 workers were very friendly! They kept recommending different sandwiches, like the Italian and the club.. the hipster, surfer, cool dude with long, dirty blonde hair was a friendly cashier! All the workers were great and all wiped down tables when people got up!Keep it up! ?

The sandwich was decent and nothing mind blowing.. i did love the freshness of it... the wait time was 20 minutes for my order and it was just a sandwich... Not happy about that and the customer service was not good. Not very personable.