Thatched Cottage - Mendip

Stayed here for 2 nights B&B with one evening meal. Pro’s The guy running the place is extremely friendly and has a pleasant manner. We were served by the same young lady both for evening meal and breakfast and we have to say she was also very pleasant and polite. Cons Having stayed here about 9 years before, the place has gone downhill. Our room “Godminster” was spoilt mainly by lack of cleanliness. After some water had got past the shower curtain over bath), it was dabbed up with the bath mat towel which revealed just how filthy the tiled floor was. See photo. There were long standing well established spiders webs in the bathroom and on the ceiling. Skirtings we’re shabby and dirty. The wardrobe was old and hand painted the finish was chipped. On the plus side the bed was super large and was comfortable. The TV was well placed and worked well. Unusually the bathroom had 2 sinks within the bathroom which was quite good. The room could have been made much better with some attention to detail, some fresh paint and a deep clean !!!! Evening meal service itself was good, and staff were polite. We ordered pork chops with new potatoes, cabbage bacon and peas. We were both disappointed, particularly with the pork chop. I’m really not a fussy eater, and easily pleased so for me to say the chop was unpleasant really means it was. Cost was £16.00 Would I return I’m afraid I have to say I would not. I paid £89 per night to stay in a dirty room which incidentally was not serviced at all. The tea, coffee and milk were not even topped up.

Had my wedding reception here in the function room and garden. The food was absolutely fantastic, and the bar staff kept the drinks flowing on an incredibly hot day. There were a few minor hiccups, but the landlord and staff handled it in their stride and invited us back for a meal on them to make up for any inconveniences. Will definitely keep the thatched cottage in mind for when we celebrate our anniversary

The sign says open all day for food from 12, how misleading. Arrived at 12.15pm to be asked if we had booked, we hadn’t. Was then told couldn’t order until 1pm. Went back at 1pm to be asked the same question then told no we couldn’t order food. They weren’t exactly fully booked or even close. No customer service or explanation as to why food wasn’t available, but the sign needs to be changed as it’s not worth parking the car.

I stayed at this hotel for a couple of nights while attending a friend's wedding nearby and had a fantastic experience. The room was great, the bed was comfortable, and the staff were welcoming and friendly. The food was delicious and there was a good selection of beer and single malts at the bar. The prices were reasonable as well. It's a shame we won't be able to come back when the band "Pro Quo" plays next month, as I'm sure it will be a lot of fun. Thank you for a wonderful stay.

The staff here warmly greeted us and the building is full of character. The food was delicious. Live music is available on Thursdays in the evening, so it is recommended to book in advance. However, we were able to secure a table for two on short notice in the early evening.