Taco Bell - Minneapolis

Using the drive-thru tonight, our choices were vastly disappointing because their credit card reader wasn't working. Sigh* Ordered the $5 combo (which came to $5.36), scraping the bottom of the car dash coin holder for the change. Still, the Mango Tea was awesome!

It's puzzling that, despite owning what could be a thriving business, the management doesn't treat their valuable employees well enough to retain them. The inventory is low, and food safety standards are severely lacking. I wonder if their coffee machine is working now? During my last visit, the drive-thru menu sign was not lit, making it impossible to read in the dark. This establishment seems unsustainable. Why waste your time and money, not to mention risk your health, by going here? It's simply not worth it. I prefer Gilberto's instead, or perhaps a taco truck, or any other place. Nothing here is made fresh anymore; back in the late '70s, they used to prepare fresh hamburgers, but that's long gone. It's quite alarming. The machines are not cleaned properly, and they really need an inspection to ensure public safety.

What’s the purpose of contactless service if they can’t even read a screen correctly?

I just went there today 1/16/23 ar around 12:30 and I ordered food along with the cinnamon crisps. I got home and ate everything but took a bite of a cinnamon twist and it tasted like they were soaked in cleaning fluid before they were deep fried. Something was seriously off. I mean I love those things and I'm can tell when something tastes old. But there was definitely another element added (by mistake? or by a disgruntled employee? What? I called them up immediately and told them to toss that batch out. This goes for every fast food restaurant managers taste some of the products you expect others to eat. If you fall ill perhaps you better not serve what you are pushing out to the public. This was more alarming to me than anything.

After my last experience, I contacted Taco Bell, and they did actually send me a card good for two combos of my choice. I went back today, and ordered two combos of the Chalupa Supremes with chicken. I had high hopes that this would be a better experience, as the store was not busy at the time that I went. However, it was extremely disappointing once again. The Chalupa's were very tough and stale, and there was very little chicken, or other toppings for that matter. I'm just disappointed that Taco Bell has gone downhill so much in the last few years. I remember this location at least being edible before Covid. Now it's just not good. Those two combos that I ordered would've cost me $20. For that same money I could go to another slightly more upscale Mexican fast food place that everybody knows that starts with a C, and had an excellent quality meal for the same money. Never again. I'm done with this place.