Baskin-robbins - Mokena

“This was my first time trying a banana split and it was amazing! Definitely the place to go for desserts!”—Chloe

I am a daily customer in here buying a large Carmel Cappuccino Blast. Today, however was by far the worse one I have ever had. It is so bland, it’s like dirty ice. I taste no ice cream or cappuccino in it. When paying $8.37 for this drink I shouldn’t have to go home and doctor it up in my Ninja. I don’t like going inside to complain unless they put cinnamon in it, cause I’m allergic. My guess is if I order a large Carmel cappuccino blast, and they ask me if I want whipped cream cinnamon, I should just drive away.

The young lady that helped me was nice and friendly. She greeted my wife and I as we walked in and said goodbye to my wife, myself, and our infant daughter. Great experience and great ice cream!!!!!!!!

I ordered a 1/2 sheet ice cream cake on line for a child's birthday. I assumed that sheet cake sizes were standard. A standard 1/2 sheet cake is 18x13 inches. The cake I received was 8x6 inches. Upon reviewing my receipts and the web site, it appears that Baskin Robbins has it's own definition of cake size, which is half the size of a standard sheet cakes. So be aware, if you think you are ordering a standard half size sheet cake you will receive a standard size quarter sheet. And the quarter size cost around $40, fairly steep for the size received. Read the sizes very carefully on the web site before you order. Other than that the ordering process and order fulfillment was simple and the product was good. I would suggest that Baskin Robbins conforms it's sheet size to the dimensions of standard sheet sizes and does so on the website or only list the actual measurements and not associate them with a sheet size.

Stole 700 dollars for a small charge and refused to refund the money and give their info. Embarrassing.