Subway - Mokena

Ordered online and it said it would be 30 minutes for it to be ready. I arrived about 10 minutes after placing the order and it was fresh and just prepared as I arrived! Great service and they followed my order perfectly! I would recommend this location! Nice employees as well!

DO NOT COME HERE I found out my Sandwhich had hair in it after I ate part of the sandwhich. I went back to get a refund and the lady told me she wouldn’t give me a full refund because I ate part of the sandwhich even though I ate part of the hair. She proceeded to put gloves on her hands and open up the sandwich and dissect every inch of it to look for the piece of hair, which she did locate the 5 inch piece of hair. Instead of taking my word for it because the joy of my life would be to come to Subway to somehow benefit from the inconvenience, and that the horrific incompetence and lack of regard for doing the right thing was something I just benefit from. It Took 25 minutes more of my time plus a 10 minute drive there and 10 minute drive back to my house. Plus the initial time getting the sandwich to begin with. The incompetent employee contacted a manager at a remote location and continued to argue with me extensively while holding up the line with other customers waiting to pay for their sandwiches. Then the manager on the phone was completely ignorant not apologetic in any way. Absolutely completely disgusted at the behavior of the entire staff. Also, I’ve come here several times and initially told them “hey these things happened, not a big deal” but after 25 more minutes fighting for a refund for my $16 sandwich is not reasonable. PLUS I GAVE THEM A TIP!!

The kids working here touch money and the cash register with gloves on, and then go make food without changing them. Super unsanitary. I can imagine they dig dirty gloves and hands around in the food all day with no one watching.

Not the cheapest prices, but everything is more expensive nowadays. Very good Turkey Cali Club sandwich.

Horrible service I ordered through doordash they did my order wrong I was missing a drink. When I call to see if they can send it out the lady had a attitude said I had to come in to prove that I didn't get my drink.