Carrabba's Italian Grill - Moncton

Loved my server Frédérique!So nice and respectful! If I needed something, I felt he was happy to help!5 stars to him for the good service at this restaurant : Anabel

What an awesome place ? the food was great and our server was phenomenal. Thanks Madi for making our visit great.

I have never tasted such a delicious Tomato Soup before on this globe. Chicken Marsala was great. Service is exceptional. Thank you very much Mr. Frederic.

I ordered take out pizza over the phone prior to my pickup from the hotel.The female took a clear order over the phone and the instruction on how to pack the pizza sliced into the small box rather than a big flat box since I am a crew member and have to put the box inside my bag. I explained the timeline for pickup of pizza and my hotel pickup suggesting obviously the pizza needs to be done latest at a taxi pickup and gave them 1:30 h to get it done. The restaurant was not busy, just a few guests. I kept waiting at the entry desk and no one approached me for a few minutes. Then, I asked the server at the bar to call someone as I need to go. The food server came and after sometime came back with the 4 big pizza boxes, each big box had only one slice in it. I tried to make a joke of me going through the airport with the four pizza boxes in uniform. The female server possibly in-charge) got really offended by my remark and took boxes back to repack them while I waited again for a long time considering I was holding up the pickup.. What they were doing in the kitchen I do not know...... I asked the bar server to tell them to just give me a piece of foil to pack my pizza as I needed to be out the door now.The female server came out and scalded me that I was 'yelling '. I just needed to go asap as everyone waited for me because of her inability to follow simple instruction.No common sense, lack of professionalism and inability to apologize in a way that is honest to be accepted. She could not accept humor, apologiized in dismissive manner that created very sour and shocking experience.She claimed I was 'aggressive ' to the server. She caused and created the whole incident due to her inability to follow simple instructions and putting the male server in situation with no direction and then bringing tension and stress on everyone. Dishonest apology. Too bad!It must be tough to work with this person.I love the hotel, but will avoid Carrabba.

We dine with you probably 4 times a month and take several friends with us whom all enjoy everything. We particularly enjoy the staff. Madi,Isabelle, Mary and Michael the bartender are always so friendly and accommodating and make us feel very welcomed and never rushed.Sebastien always takes a minute to say hello as well.We really enjoy the food, atmosphere and service indwell continue to take new guests along with us for the experience. Our guests who dined with us last evening were very satisfied with everything as well. Keep up the great work and we look forward to our next visit. Please recognize these individuals for their exceptional service . Thank you Michael McBurnie Shawn LeBlanc