Wendy's - Morganton

I usually find this a pretty good wendy’s, but today they haven’t been able to get my order right I repeated it to them several times and still a completely different burger and completely false size for the combo only one item was right from my whole order they need to learn to open their ears when they run a running through register

Sometimes the employees leave in the ordering area in the thru running gear and take orders for one person to a time and fill this order before they get the next. that is obviously more time for everyone. but I must say they have the best almost food burgers in the city.

Normally this place is good and customer service is alright, however tonight and a few nights ago was the worst customer service we’ve experienced there. The manager an African American male was super rude and had an awful attitude. The second he answered the speaker he had an attitude. He yelled at us to pull up after we had already done so. There was plenty of room for the cars to pass. We pulled where we normally do if asked to wait and he stuck his head out of the drive thru window and had an attitude telling us to “move out of the way” his exact words . Very rude and unprofessional…just uncalled for. A few nights before it was the same manager with the same nasty attitude. My boyfriend had ordered a 10 piece spicy nugget and a small drink. When the order was given to us it was a few spicy nuggets and the rest were regular. His excuse was that they “ran out of nuggets”..so you just throw in random stuff without letting the customer know or asking them!? I know it’s just nuggets but it’s still rude not to even think to let the customer know. Not to mention 1 small ranch cup for 10 nuggets and fries!? And then if asked for extra they just give 1 more and have an attitude about it when it was clearly asked for at the speaker. One other time we ordered a two 10 piece nuggets making it 20 and some fries. They completely left out one of the 10 pieces and we had to go back around and wait in the long line for our nuggets which they made us pull up and wait for after we had done waited the first time around. They also charged us for a drink that we didn’t order. Some of the nuggets have been cold as well as the fries being soggy, cold and unsalted…unacceptable.

No service waited in drive thru twenty minutes and when it was our turn to order they come over the speaker and say we're closed. Saw someone looking to see how many cars were left in line could have let me know then they were closing won't go back

Not as good as it is. the people who work there are nice, it is eating at all of them the quality has gone extremely! dave would cry.