Evelyn's Southern Fare - Mountain Brook

I am very disappointed with my experience at this restaurant. We went for lunch and my husband ordered the burger. What he received on his plate was a few flat, pre-made patties sandwiched between two rolls with cheese, lettuce, mayonnaise, ketchup, and onions, along with a side of frozen french fries. The burger was okay, but my husband received a much larger portion of salad compared to mine, which was only about 1/3 of the size. I had ordered a vegetarian option for myself, and I have to admit that it was not up to my expectations.

After dealing with disruptive customers and noisy servers coming in and out of the kitchen, we were disappointed to be ignored by our server and received a negative response when providing constructive feedback to the manager. While we understand that restaurant staff have difficult jobs, the lack of customer service skills displayed by the manager was inexcusable. An apology would have been appreciated. The food was decent, but not outstanding enough to make up for the overall unpleasant dining experience. We will not be returning and cannot recommend this restaurant.

We went to the restaurant last night and were excited to give it another try. Unfortunately, we did not have a reservation so we were seated at a small table in the kitchen, even though there were nicer tables available. It took a while for someone to come to our table, but once they did, the service was quick. We ordered the brussels sprouts, which were brought out promptly. My partner's burger was overcooked, but it came out so quickly that I was surprised it wasn't raw. I ordered a Caesar salad with chicken, but the dressing did not seem to be homemade. We also ordered a bottle of wine, but ended up taking half of it home because our food came out so fast that we finished within 30-40 minutes. Our bill ended up being over $150. Overall, we were not impressed and do not plan on returning, despite its convenient location near our house.

Great location in the middle of the English village. had a casual feeling, but also an attempt to eat at high level. service was not what they would expect to pay over $30 a teller. we had to tie our waitress through the whole evening meal to ask for water, drinks and just order food. she came past the table and tried to take her plate while we still ate - that happened several times. it has collected or served the gast as plates. they put the wrong appetizer on the table and put it down. later, when they came back, we told her it wasn't what we ordered. she took it from our table and took it to the next table! the Appetizer sections were very small, not enough for a table of 4. (we have ordered 2.) the thun fish was served in a humble dish that looked like a servier plate, it was strange. cocktails tasted differently every time, although it was the same drink. I order a second drink while I eat. never came through dessert until midnight. our escapes were warm. Nothing was hot. the food tasted good, except it was not hot. overall, quite disappointing. we are probably not going to dinner again. may there be another attempt to lunch. it may have been a bad night for them (shortly personalized safe), but if they pay $ 180 for a meal for 2 I expect clean service and warm eating.

Excellent service and delicious Southern fare. Will definitely be back.