Clarion And Conference Center Harrisburg West

Now when I arrive the place had cobwebs waiting in the vestibule. The inside where the desk was located was clean in the waiting area, the carpet needs to be changed or shampooed, the A/C needs someone to perform maintenance; it work but don’t get cold. Rooms smelled like cigarettes and it supposed to be a nonsmoking hotel. The breakfast they supply are always the same, also they leave the food on too long with out anyone monitoring it so the eggs dry out as well as the sausage. The waffle are good also the cranberry drink in the machine. Part of the hotel is shut down, no one answer s occupying that area. It’s a pretty big place, my stay there wasn’t bad but wanted to let you know what you where getting into; I had a wonderful time in our 55th convocation, God came through that place. Hope this help you guys/girls out. The price is reasonable if they could get business maybe the place could reach the potential it use to have an also you have to realize the pandemic played a part in this.

How awful is this hotel, let me count the ways 1. Stayed one night in July and the air conditioning was broken 2. The room was old and shabby wit no bathroom space for toiletries 3. The complimentary breakfast was absolutely tasteless 4. The front desk was completely unhelpful and lied saying the air conditioning was fixed and would take a few hours to cool off. It was oppressively got the entire night into morning

No a/c in room.. asked front desk staff about the room being hot and they stated the a/c was not working. They gave me a box fan. It was 90+ degree weather and humid... And I had an infant. I asked for a refund front staff stated I would receive a full refund. It has been almost a month no refund and no response from the staff through booking.com to me nor customer service. If I would have received my refund I would have left more stars but I give what I got gaven. I wish I could give no stars.. bad business. I would definitely try to write the same review on ever site this hotel has listed..

I cant give less than one star or i would. Where do i begin… First upon entering the hotel, i was bowled over by a peutrid moldy, smoky smell that wasnt just in the lobby, but in the room as well. This hotel is running a classic bait and switch. Pics dont look anything like the current state its in. Wallpaper in the halls were peeling, coffee trays and candy wrappers in the common areas for 2 days, pool was closed for “maintenance” (for 2 months) Found 2 dead bugs in the halls. The courtyard had weeds growing all over. The radiator on the second floor was dangling off the wall . bathroom was nasty. This hotel is a total mess and should literally be demolished. Honestly, i even believe its a health hazard due to the stench. They must have a serious case of black mold or a dead body rotting somewhere. Thats how bad the smell was. Whoever rated this place more than one was star was either drunk, mentally challenged or a minimum wage employee asked to do so by the manager. Manager doesnt give a ****. He must get this all the time. By the way , there is a la quinta across the street that was way nicer and i believe the price was comparable.

Where do I begin. Lobby looks nice but that's where it ends. The bed was clean but felt like sleeping on box springs. I had to unplug the fridge because it was making a lot of noise. Toilet ran all night long. Bathroom was very minimally clean. Like they spent a total of 2 minutes wiping the sink and calling it a day. Hall ways, stairwells, elevator public areas all look like they seriously need updating. Stained hallway carpets and 2nd floor ice machine leaking so you had to walk across/through sopping wet carpet for about 10 feet. Front desk gave my adult son a key to my room without question at midnight. Front desk calls went straight to a full mailbox when I called down for more towels. The external access doors do not close properly or even lock.. ever. The pool has been closed for quite some time, its full but has brown chunks of who knows what at the bottom. Lastly the breakfast is served in what once was a very nice atrium by the closed/dirty pool and there are birds living in the rafters. So birds living over top of where breakfast is served is bad news to me. I did not partake in the breakfast for this fact when I checked out the area upon check in. I wish I had nicer tings to say but no one was at the desk when i checked out so I had no one one to discus my stay with. I had to just leave the key cards in a box. The condition of the hotel was quite the topic of discussion at the family reunion I was attending. Thankfully it was not held at the hotel. I am not a fancy person who needs a 5 star hotel but this place was extremely unsatisfactory for paying 465 for 2 nights.