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Contribuisci feedbackThis was only my 3rd time ever eating at a Panera Bread. 2 out of the 3 times they told me they ran out of BREAD!!This time they said they only had enough to make half of my sandwich. Like what!!? This is totally unacceptable for a place that has the word Bread in their name!This would be like Taco Bell not having any Tacos... Or Pizza Hut being out of pizza.They need to get their act together! 2 out of 3 times I go they are out of bread.They should just change the name to Panera and scratch the bread part off the sign outside.Most likely will NOT be going back.
The cashier was AWESOME, I didn't catch his name but loved him, what a great personality! But once I ordered went over to the pick up area it turned into some nonsense lol I only wanted a piece of cheese on my 1/2 turkey sandwich although the cashier added it to my order he forgot to charge me. The food prep girl said I can pay her the $1.29 if I want the SLICE of cheese added. Then another worker person comes up backing her up saying yeah because they're really not allowed to add anything to duet orders (soup/sandwich). I was like $1 for a 1/2 piece of cheese? She was like yeah I gotta charge you, he didn't charge you. All I had was my debit and credit cards and I was not swiping for $1.29 cheese lol there shouldn't have been any fuss over one slice of cheese. If it were me behind that counter I literally would've just thrown it on my little 1/2 sandwich because 1 its not that serious 2 it should be a crime to charge ppl that much for ONE slice of cheese 3 a customer satisfaction move would've meant more in that moment. Its not that crucial but I won't be going back to this location just on principle. I'm all set.
I have just been disrespected by your staff (manger name Marcus Moassu came into the store it was not busy I was one person ahead of me the manager did not problem solve my issue he added on to the problem he was very aggressive and disrespectful I'm conversating with someone else he was interjecting in my conversation repeatedly told he wasn't being spoken to and consistently I will be going to social media about this and making sure sells the police because of your manager
Can't get enough of that Orange scone! If you haven't tried it you Need too!
As per usual they mess up my order, ordered a pick 2 with mac and cheese and gouda melt, then a separate large mac n cheese. they forgot to give me the 2 mac and cheeses and ended up with just 1 melt. worst panera ive been to consistently.