Tropical Smoothie Cafe - New Iberia

The drive thru PA system was broken so they don't have our order waiting at the window. You wait in line, order at the window and pick it up at the window. The suv in front of us pulled uphill over two curbs to get out of line because he was tired waiting. At the drive thru window the person asked if thus-and-such was our order. It wasn't. We placed our order at 12:23pm and are waiting. Now there is a person taking orders at the broken outdoor menu. The last of our food arrived at 12:33. I suggest that the manager pay an electrician to repair the microphone system.Addendum: Another thing you might have done was to put up a sign warning folks of a slower-than-normal wait time at the drive-thru to give them the option going into the store to order.

Sat in the drive thru for 30+ minutes- with no food ordered, only smoothies. the service is not quick, be prepared to wait a while

Best customer service from mason ,braidyn, collin and carlos! such an amazing staff

Personal favorite is the Avocolada and a veggie wrap. Like to stop in for a smoothie for the road when passing through the area. The drive-thru is tight so park in the front and walk in if you have a large vehicle. And be patient during rush times, it's worth the wait.

Smoothie was amazing but the Kale Apple slaw was OLD and ROTTEN TASTING! Also it smells weird ?.