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Contribuisci feedbackI was a not looking forward to staying at this property after reading all the reviews, I even packed extra towels, etc. Well I can say that I had a great experience at this hotel. Check in was great sure you have to wait a bit sometimes but the staff did everything right. The room was clean, towels replaced daily if I wanted. The restaurant food was really good, the servers were so friendly and nice. It was crazy busy due to a conference so sometimes you had to wait a bit but that's too be expected. Miss Jackie who worked during the day at the lounge bar/restaurant was great and the night staff excellent. Security was awesome, no homeless in the hotel or even close to hotel for that matter. The staff at the FedEx office were so helpful. I didn't see anyone cleaning the main area surfaces elevator buttons, etc. but that's not to say it wasn't done. This hotel definitely surpassed my expectations and I would recommend this place. A special shout out to Kelvin Vance also in group bookings, so helpful and quick to reply to questions.
Remember to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. They compare thousands of booking web sites and normally will have prices a lot cheaper compared to others! Thank me later on! This place is one of the most well known in this area. I've been coming here for a very long time. If you stay for a few days you for sure won't be disappointed. We love this hotel. Front desk staff was very nice especially Diamond. Great location right next to everything. Walking distance to anywhere you want to go. Great views of downtown and The French Quarter
Great location. Easy walkable distance to the French quarter and across the street from the streetcar. The rooms are what you would expect and if you book enough in advance, you can get a good deal. The water pressure was great in the shower and ample hot water. Didn’t get to try their restaurant because I was in New Orleans and I was going to eat outside. They have a pantry so if pressed, you can grab essentials from there.
Exactly what we needed. Well priced and convenient. This is not a 5 star hotel- i feel like a lot of the 1 and 2 star reviews were coming in expecting that. It’s clean and convenient and the staff was helpful and accommodating- including storing our luggage upon checkout due to a late flight out. Easy walk to most attractions, comfortable beds, good wifi and clean room. I would definitely stay again.
We checked in early in the day (2pm) and were given an upper floor room as we requested. The front desk attendant was fun and very friendly. She worked through 3 different rooms to get us what we wanted. I should have read the reviews... Water pressure was 2 of 5 stars but did not cause me to have a bad shower... Just not as good as at home. I did not have any issues with water temperature. Our room was clean and I asked a housekeeper in the hallway for a couple of extra towels so THAT was a non issue as well. My fridge worked great. All in all I had a fantastic stay and can't complain about any of it.