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Contribuisci feedbackBus was at least 20 minutes late on Saturday, so we had to give up. now, a bus stopped at our terminal and refused to take us to nyc because they ran after. take NJ transfer instead of cheaper, faster, more reliable.
I waited outside for an hour, there were 2 scheduled bus times within that and it never came. Me and the other 20 people waiting had to take taxis. I contacted them for a refund and they refused and offered no apology.
Waited well over an hour, late at night, when trying to get back home to NYC from Newark. One (or more) of the scheduled buses simply never showed. When the last bus of the night finally did show up, late, the driver simply shrugged. No apology, no explanation. Contacted the company the next day, and they offered no apology or reimbursement. This company disdains their customers and doesn't deserve one cent of your money.
We arrived at Newark Liberty Airport in New Jersey and took the airport express shuttle to New York, near Times Square. The shuttle was a bit late, but it wasn't a big deal. We had no other transportation options, so we waited patiently. Once we arrived, we settled in and unpacked our belongings. The driver was a bit of a daredevil, making some bold moves on the road. We quickly realized that driving in New Jersey and New York is quite different, with some crazy drivers around! Thankfully, we didn't eat right before taking the airport express, as our food might have come back up with all the unexpected twists and turns during the ride.
Planned bus did not arrive, forced me to pay $88 for over to make my flight.