Saison - Newark

Just terrible. After 20 minutes if waiting for drinks I went and asked. Very rude guy told me theyvwere working on it, waited 10 more minutes. Waited 45 minutes for butter noodles for my kid a shrimp cocktail and French dip. Not exactly difficult to make dishes. And they ask you to tip before you whe. You order no humans order off the qr code. Just a terrible experience. They know they are in an airport, right? Seriously, don't go

I'd only give this place a 2 star because the food wasn't terrible. And the ambience was decent. I ordered the French dip which the meat was nicely cooked and seasoned, not too lean or dry. The bun was also toasted with a slight crunch. I added $3 for a salad and I got a small handful of a salad. The service is non-existent. If you're in a rush (have only about an hour or so), don't come here. The food took over 45 mins to come and I only got water poured for me after 35 mins of sitting down. You get waved off when you try to flag down a server. The place was about less than half full, I don't understand how food can take this long to come out. In a busy airport such as Newark, I had expected better service (especially for the price point). The ordering system also automatically sets you to give 18% tips. Check before you pay.

Horrible, burger burnt outside, raw knside. Fries were not good at all and it was expensive. Really wordt experience ever

If you get your food, it is very decent for airport food, if quite pricey. However, on my most recent visit I ordered, waited for more than an hour (you are fully charged, including tip, before you ever get anything at your table) and never got my food. Staff was uniquely unhelpful and refused to check with kitchen. I eventually had to leave because otherwise I would have missed my flight. The vendor makes it incredibly difficult to reach anyone and request a refund so I am still out my money....

The food is mediocre, it is not bad or good. I actually liked how they didn't make things too sweet or salty. What really got me was the fact that it took 40 minutes to get our food. The place wasn't even busy. Considering this is an airport where boarding times are crucial, delay in service is critical.Food: 3/5