Wendy's - Newport News

They hadn't chopped the floors, and I had fallen almost three times. the food was good

Food quality has gone down a lot and less portions... The people in the back are very rude my order was missing multiple items... I added extra Bacon on my burger and it had none and I went in to get the bacon and other missing items from my order and the managers had to argue about how many little half pieces you get for 2$ wanting me to pay more for it even though it wasn't any to begin with that I already paid for so you only get a half a piece of bacon for that and continue to argue while the rest of my food got cold and didn't bother to apologize at all for the inconveniences ... Looking at me as if it is my fault they can't read the order to make it correct in the first place... Not to mention they never fill the fries up at all ... Time to delete the app and stay away from them for a while ...rant over ...

The food was excellent! It really does make a difference when the beef is never frozen before it hits the grill! 5 Stars for me! ??

The bun on my sandwich was hard. Not sure how that happened, but it was an unwelcomed surprise. Toasted cheddar bun should not mean crunchy bread on the bottom...just saying.

Good food. Really nice employees. I caught a bonus kitten in the drive thru lane tonight that was trying to run under our truck. One of the employees said she's been trying to catch it for a week.