Pit Stop - North Down

Trying to find the best fry in Bangor we thought we’d try the Pit Stop. It certainly wasn’t here anyway! On ordering we asked if we could have our tea at time our fry was ready. We were abruptly told we’d have to go back up and get it ourselves? When the fry arrived it didn’t look very appetizing. To start with the fried egg was hard and cold. I think it may have been cooked earlier! The rest of the food on the plate wasn’t very warm either. The tea was hot! A bonus!! I’ve just read some other reviews and I can relate to them. We didn’t enjoy our experience and we won’t be back.

The restaurant always has a lovely atmosphere and the owner appears to be very friendly. However, there is a limited selection for vegetarians and vegans. An elderly family member was treated somewhat poorly by a staff member, which was off-putting. It seems the staff member doesn't realize that older people may not be as aware as she is. Unfortunately, this experience is not for me, even though the place looks lovely and the owner clearly pays attention to detail.

Well let’s start with the owner (I’m assuming he’s the owner because he doesn’t smile and is rude, has grey hair) again so rude, doesn’t smile, makes you feel rush, would tut at you when ordering. One of my friends actually ordered something he didn’t like because he was being rushed, they wouldn’t let my friend take something off her plate that she was allergic to because “it comes as it is” chicken was soggy. The only person that was actually nice to us was the man collecting our plates who had the grey hair. We where also the only people in the que.

Just wrong couldn't go back sent the chips back to be recooked still came back like they haven't been cooked pork sausages pink in the middle

Called in for breakfast around 11.30am with family.....was almost tempted to get a lunchtime dinner instead....until I saw the flies resting happily on the freshly set out food (yuck)....so I reverted back to my original option of the full soda as I know its cooked right away and brought out to the table before the flies have time to feast on it.....mind you who knows where the soda has been sitting uncovered ??? Also it would be nice if the windows and glass partitions between seats were cleaned at least once a week as opposed to what looks like once a year as they were filthy......not leaving out the grease marks running down the walls near the door !!! There is also an Asian woman walking around who doesn't smile and not even a hello....she seems to be a table cleaner but when not doing this task could attempt to do a quick clean of the glass partitions at least as she does have a spray and cloth in her hand. We'll just go elsewhere to a nice cafe instead next time.... Dare i mention the staff they could also do with a lesson in friendliness and manners when dealing with the public.....