Sgf - North Tyneside

The staff at this restaurant were extremely rude and the chips were greasy and terrible. Despite the shop advertising an award on the billboard outside, these were some of the worst chips I have ever eaten. They were overly greasy and just tasted like oil. The woman who served me was also very unhappy and unpleasant. I can confidently say that I do not recommend this place and I will not be returning. I would rather drive to the fish quay in North Shields and go to Waterfront, where the food is better and the staff are much more pleasant.

I usually recommend this seafood restaurant to everyone! However, I can no longer do so. If you do not enjoy working in a customer-facing environment, this may not be the place for you. My advice is, when a customer asks twice for something on their order, do not lie to them just to get them out of the way.

I ordered two large fish and two chips, along with one mushy peas, totaling £21.10. When I opened the order, I discovered that one portion of chips was missing, there was curry sauce instead of mushy peas (which I don't like), and there were two portions of fish instead of one. The fish was greasy and by far the worst I've ever had. I returned the extra fish and the curry sauce, expressing my dissatisfaction. I am currently waiting for the manager to call me back tomorrow to discuss the issue. If they can mess up a small order like mine, I can only imagine how they handle larger orders. This experience was truly shocking.

Fishcakes need improvement they should be white potato with white fish and parsley instead of flour and potato a grey mush neither tasting of potato or fish!

Not only were items missing from our order, namely all the peas, gravy and curry sauces. The chips were awful, even though freshly cooked, they were dry and inedible, the fish was dry the batter greasy and the sausage came unbattered even though I corrected the server, when she read the order back to us. We will not be returning.