Matts Latin Bbq - Orlando

I placed a Door Dash order and I selected the Combo Pork Pernil and OMG, the flavor was amazing! But let's talk about the portions for a minute. From just one platter I was able to eat lunch AND dinner. And only $11??? Insane! This is most definitely my go-to spot from now on. It was my first time ever eating from Matt's Latin BBQ and now I will recommend this spot to everyone.

The people were very nice but unfortunately ? the food was not. And in a restaurant the food is KING so it doesn't matter how nice you are if the food is bad. And it was bad.It was mostly bland and just didn't taste good, so neither my wife nor I enjoyed what we ordered.I ordered pasteles with rice and beans, and my wife ordered ribs.

I ordered online for a 8:20pm pick up. Arrived at 8:36pm to find half my order done and sitting on the counter with no temperature control, with one of the items being macaroni salad made with mayo just sitting out at risk of getting. I proceed to speak to a young man who was by the register and I advise him I'm there to pick up an order and I believed it was the one on the counter he goes over to it and says the mofongo was not ready yet. I responded ok. He just stared at the receipt and said nothing. So I said ok I'm just trying to get my food that's prepaid for. He then said well I can do a regular mofongo since I don't have the tri fongo ready. I said whatever I just need to get the food. He then said it will be 7 min for the tri fongo. I said once again ok. He then proceeded to throw around things as he is placing it to fry with an attitude. A family entered and he left the items for the mofongo to the side and continued to assist the new customers that walked in. He made me wait another 25 min to clear the restaurant of other clients to then finish the tri fongo. Once finished he threw the container on the other counter to walk over to the pre served items sitting in a near by counter top to bag everything up. I asked for a manager as I wanted my money back instead and he said no one is here you have to come in the morning. Horrible attitude and the worse customer service experience. As a near by hotel manager we used to recommend this place to our guest that wanted Spanish food but with the competition in the area and this experience. I have instructed my staff to no longer suggest this restaurant. We are recommending Made in Puerto Rico that is in same shopping center. El Cafetal or El Rinconcito all options in the area for our guest and still able for us to provide transportation to. Never again. To top it off they have a ceiling leak right above the cold food station. And they placed a small container to catch the water and with the container being half full the drops where splashing water out of it on to the food in that area. Health department needs to visit them as per this and the staff don't seem to have food safety training.

We have been ordering food from here for months and it's always good! We have tried the fried fish, pork, chicken, and all of the sides. We are happy to say that we have enjoyed every single meal we've ever ordered!!!!

I’ve been coming to the restaurant sense it was martins . It’s always great and perfect. Today I had to place a to go order, When I opened the box it smelled really foul, like something was cooked in bad oil. The chicken was also very dry like jerky and the rice and beans had little to no flavor. My bottle of sprite was warm even tho it came out of the refrigerator. 2 ribs cost me 6 bucks but they were moist and flavorful. I’ve always had the best food when visiting here. Was definitely a waste of $20.