Lemonade - Pasadena

To be fair, I didn't eat food this time. The smoothie I got was delicious. The food looked like it was out all day and didn't look fresh or inviting. In the past I enjoyed Lemonade very much.

For the first time here. Was always a little weird from the super yellow vibes there, but I understand what they are? I'll do it. The staff was friendly and helpful as it was my first time. The places were clean and organized. I decided to order from the cook made menu and was not disappointed. I loved it tasted fresh and the presentation was also good. Will be back.

Update: it appears Lemonade is replying to reviews here, implying they’re making efforts to rectify the situation. I filled out their online form, and received no response after several weeks. I’ve eaten here several times and it’s usually good, but recently a dish I got had an entire handful of ginger, barely any rice, and the beef “short rib” was mostly globs of pure fat. Apparently they need better QC or something.

Positives: The sides. Cauliflower and the sweet potato sides were both very flavorful. Negatives: The Ahi Tuna Poke Bowl. Four tiny pieces of tuna in my entire $13 Poke Bowl. For $13 at Bay Poke, I get multiple selections of fish with 6ish pieces each. Booo!! The wait. I placed my order online. Their online ordering system indicated that my order would be ready at 12:10. I got there early. I asked about my order. The man checked on it. He indicated that it was coming. 10 minutes later, I find out that they hadn 't even made my order. This is in a restaurant that isn 't crowded. It was a full 15 minutes after they 'd told me to expect my order before I finally had my food. Not okay. Particularly since I was in a rush.

The Lemaonade store in Pasadena is simply an imposition. I had ordered via app pickup (ASAP). After my arrival after 30min my pickup was not yet ready. After I had asked several times whether they can now go through my preparation, I was answered that it is currently in the preparation. After another 10min I asked again for my pickup. The answer was is currently in preparation . Finally, after 30 minutes I left the store without my food. The unfriendly nature of the manager there, her communication turned away from the customer, the feeling of hunger when leaving the store makes my order a failure. Since the situation made me emotionally very angry, this will be the first time that I will write a 1 star rating including the long justification. Of course I will not visit the Lemonade store again. Of course I will ask for the money back.