Pdq Durham - Pecq Le

Worst service ever. Manager couldn’t be bothered with my food order. Luckily one guy helped get my money back…. Never again

I’m not sure if it just me but I ordered the blue tender chicken sandwich and all of my chicken was stringy, hard to pull apart and chewy like a rubber band. I was very disappointed with the chicken. The best part was the zucchini fries. $9 for a sandwich that was like a rubber band was awful. My coworker with me had the same issue and neither of us could finish our meal!

It was late afternoon and I needed to eat something quick. Drove to the drive through and waited, didn’t see any intercom or speaker so drove around. Stopped at another area with a glass window but no one was working there. Just pulled around and hoped someone at the final window could take my order. There were 2 cars ahead and it took awhile to reach the end. Ordered the chicken sandwich with some kind of sauce on it. Drove to the side parking lot to just eat it in the car. The chicken was cold and the rest of the sandwich was just plain: no lettuce or pickle. I ate it anyway but don’t recommend. $7.30 total

The Customer Service here is exceptional. The staff that work the shift of 1/14/2024 at 2pm was on point. The food was hot and entire restaurant was very very clean. A lot of local restaurants could learn from them. PDQ is here to stay and they got something to say. All the staff needs a raise!!!!!!

The store was empty, when we went through the drive-thru at 11:30 on a Saturday ordering one chicken strip meal. They didn't tell us anything about a weight when we ordered, but when we came to the window, she said our hot food would be right out and please pull forward. We waited another 10 minutes for our chicken.