L'italiano's Chicago Pizzeria And Italian

Nice place well decorated . Delicious food specially the deep dish and the lasagna was imazing....

The rating should be a negative 10. Service was very very very poor. We ordered for delivery the COUPLES promo which consists of 1 medium pizza, 10 chix wings and 2 sodas for $22.99. The order taker (girl) informed us that the total bill is $29.99 and said that it will take an hour, so we waited. One hour came and the delivery arrived, we paid in CASH and NO RECEIPT was given. After checking, our order was wrong, there was no chicken wings, what they delivered was French fries. So we asked that they deliver the chicken wings that they said yes. One hour passed and still no chicken wings, I called and the order taker said to wait for another 5 mins. This took for another 30 mins of waiting. So we decided to cancel the order and get a refund. We were not able to eat the pizza also because it was already cold because we waited for the chicken. After a long discussion and I was put into hold for almost 10x, the order taker said that I can get a refund the following day at 11am. I said it cannot be since we will check out of the hotel at 7am. She said then you can 't get your refund . I insisted on getting for the refund since, if they are will deliver the chix wings that didin;t happen and since we paid in CASH then they should be able to give the refund right away. This is a BIG SCAM! We are first time tourists here and we 're so disgusted with this experience. Another thing, the pizza box and the flyer doesn 't indicate the real name of the real name of the restaurant and even the address. It is only through research that I was able to find out the real name of this WORST PIZZA DELIVERY SERVICE!

One star is too much for this awful place. The food was dog food. And the price was as if they actually were serving food. It was a rip off. Someone tried to stop my husband and myself prior to us getting our order. We should of run, but we learned the hard way. Stay away from this terrible place and the horrible people inside.

While vacationing in Kissimmee, Florida over 4th of July week, we decided to stop at Ponderosa, which is adjacent to L'Italianos in a strip mall. The entire parking lot was quite full, but my husband is handicapped and we found a handicapped parking place in front of L'Italianos. We properly displayed the handicapped placard on the rear-view mirror, and proceeded to get out of the car. No sooner had we opened the car door, than the owner of L'Italianos, who was actually standing on the sidewalk in front of his restaurant when we pulled up, started screaming at us that we couldn't park in that spot unless we were eating at his place, and that he would have us towed if we didn't move the car. My husband tried to tell him that it was a handicapped spot and he couldn't deny us access to it since it didn't specifically state that parking there was for his restaurant only. The owner continued to yell at us and threatened to call the police. So to not cause any further trouble, we moved the car. The only spots available were at the rear of the strip mall, with no handicap spaces. As we were walking to Ponderosa, we overheard another family talking about the same thing happening to them, although they were not in a handicap spot, but a parking place in front of L'Italianos. Once we were inside Ponderosa, we spoke with several more people who had encountered the same rude, disrespectful, and discriminatory attitude from the owner of L'Italianos. Based on this experience, we will never, ever eat there, and will not recommend L'Italianos to anyone!