Kfc - Phoenix

We stopped for an early lunch and could not have better experience. In the restaurant was very clean and well maintained, the staff was friendly and fast to take our order. The food was hot and fresh!

My son ordered a 5 piece tender he was given a 3 piece chicken meal. I took it up and asked for the replacement. The young girl that helped me had no clue what to do. The manager comes over and asked me what was wrong. He was wearing a head set for the drive thru. I had to repeat myself 3 times because he couldn't hear me. The third time he asked me not to yell. I can't hear you he said as he pointed to his head set. I instructed him to take it off I'm not in the drive thru. He should give me the respect of being a Customer on the inside that he gives the one in the drive thru.

Ordered off Postmates and they completely forgot both my sides for my bucket meal. They get 3 stars because the chicken was good but don?t order delivery from them unless you only want 80 percent of your order.

I ordered my dinner at 7:30 p.m. to be delivered to my house at 9:30 p.m. because I had a lot to do today and I didn't have time to make dinner nor go out and get dinner so I had it ordered I go on about my day thinking everything's fine and then at 9:00 I see a text message saying my orders going to become arriving soon but it's out for delivery then at 9:15 I get an order or message saying that my orders been modified or canceled and I needed to contact the location directly so I you know do and they don't answer the phone they just hang up on you I drive there and there's nobody in there there's cars in the drive in the parking lot and the place is a mess food all over the floor in there but nobody's in nobody's there cars in the drive through or waiting to be seen nobody's answering the window nobody's coming to the door and they say they close at 10:00 p.m. but it's 9:30 and there's nobody around now I also have a $60 charge on my card that's pending for 72 hours before it disappears because they took my money but they didn't bring me my damn dinner

I made my order. Turned to look at my car through the front window for a split second and my order was ready. Truly amazed how quick service was. Order was correct and all the food tasted Amazing. Definitely the best service and experience I've had with fast food in years. Thank you for doing your job the way it's supposed to be done!