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Contribuisci feedbackWe had booked for a romantic getaway and had a premium suite. The room certainly was premium. We had a crazy huge bathroom with a big soaker tub. I do wonder why in such a huge bathroom they put such a small shower but the tub made up for it. We had a separate living room and bedroom with a double patio door in each that walked out onto our private patio with our own 2 person hot tub. Absolutely lovely! And it was really nice to have bathrobes included. There was evidence that some tender loving care was required; some mildew by shower fan and the outdoor wood framing around patio doors needs sanding and repainting but over all very lovely. We never were able to use the TV or the phones in the room. We ended up just using our cellphones to call reception; we had no coffee creamer left for us. It was nice having glass wine glasses and actual coffee mugs, really liked that. They also had a wine bottle opener which was handy since we forgot to bring one. I would suggest you make sure you have all your coffee supplies on arrival as they don't replenish because of Covid and it wasn't nice discovering there was no coffee creamer at 6:30 am. I would also ask how to use the TV at check in, we never did firgure it out. Not terrible because we had the hot tub, soaker tub, and games but one night we were hoping to watch movie in bed and felt it was too late to call reception, only security there at that time. The sitdown full service breakfast was also lovely but be prepared for more of a diner experience. Staff was fun but certainly not fine dining type of thing. They would dress the table as you stood there, drinks came sometimes at breakfast, sometimes separately, one time I got juice while my husband had none. It was kind of comical really. Coffee and breakfast were cold mostly and eggs over done but at the same time we enjoyed the experience of full service and antics. You could see some people were expecting a much more high end service. We actually had lots of laughs and overall enjoyed it. Dinner was much more professional, food was sensational. It was also nice to walk to town. The first night we walked to Black Prince Winery and had a lovely bottle of wine and fire baked pizza on the vine covered patio. All in all, every space was unique and charming and glad we booked here.
First time here, would definitely recommend. Spent a night on a girls' trip. The room was clean and comfortable. Front desk staff made a reservation for dinner at Amelias Garden. Dinner was great, lamb shanks tender and delicious. Loved the mushroom tart. We shared the Chocolate Raspberry Truffle Torte it was out of this world! Jeremy made the whole experience extra special. He went above and beyond with his service, suggestions for drinks and food. He had a lot of tables to serve but managed to do everything cheerfully and efficiently. The breakfast was okay, understand that options were limited given staff shortages. Heather was great; very friendly and patient with our numerous requests for extra milk, more tea, more coffee, etc.
Spent 1 night here. Room decor was dated but it was clean and the bed was comfortable. Food in the Dining Room Pub was good. Staff were very pleasant and hardworking as they were understaffed. Garden patio was beautiful but closed- no serving staff available.