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Contribuisci feedbackMy husband and I go here often and this is the best Carls Jr. I also want to note that we went inside for dinner tonight and a young lady named Mandy was excellent. She was so sweet and made us feel welcome. She was so sweet to my son! That kind ofcustomer service deserves to be rewarded!
Famous star with cheese. Never disappointed, always great service
I ordered a double cheeseburger, but the cashier misheard my order. When I returned to the counter after a few minutes, she admitted to the manager that she couldn't recall what happened earlier. I am certain that I did not order a burger with tomatoes, so there was a mix-up. The manager was very courteous, but the cashier could use some improvement in her communication skills.
I tried to go to every restaurant in Placerville that I wanted to visit, but they were all closed by 8PM! I was getting hangry, but then I decided to go to Carl's Jr. A wonderful lady named Kelly took my order in the drive-thru. She was extremely helpful and showed how proud she is of her job! She provided the BEST customer service. I even had to borrow someone's phone since mine was dead just to make this post so I wouldn't forget it! Haha.
I recently went through the drive-thru and was impressed by the staff's expertise in their costumes.