New China Plymouth

Was pretty good for the time the new year eve hurry. place was not packed but the orders were long. they seem to maintain. my was on time, give tnx. eating was good price affordable.

Food has always been good, but the woman behind the counter lacks people skills. She was very rude. The place stinks of cigarettes and stale urine. Will be spending my money elsewhere moving forward.

Excellent and well priced. Not much to see from the street, but the food was very good.

I order from this restaurant at least once a week and spend a good amount of money. Tonight I ordered a very small order and didn’t get duck sauce or anything like that so I called back at 9:45 PM when they close at 10 and asked if I could pick up some duck sauce. I was told no I have to call back tomorrow. I asked so what do I do with my food tonight he said I am sorry we are closed Call back tomorrow. So I asked if tomorrow they would refund my money he started giving me an attitude and yelling at me because they were closed I literally just want to duck sauce with my food and it was like holy effing teeth. Are used to go to happy garden and I have no problem but now I live closer to new China so I started going there and up until tonight I raved about them but now I think I will just drive the extra few minutes and go back to happy garden

Terrible service and more expensive than competitors. I once ordered at the beginning of the pandemic and never got my food I ordered as they took 2 hours to bring it to me and didn’t answer their phone so I assumed that they were closed due to the start of the pandemic and the online app wasn’t up to date. So I ordered elsewhere however sure enough they came 2 hours late. I didn’t put too much stock into this though as it was the start of a pandemic and everyone was scrambling and I gave them the benefit of the doubt.However tonight the same thing happened. I ordered just after 7pm and at 8:10 I called to see where our food was. A man answered told me driver was on his way. Then another 15 mins goes by still no food so I call again and he gets onto his driver and finds out they went to the wrong address. By the time we find this out it’s 8:30and when I asked how much longer the food would be he told me I would have to wait for another 15 to 20 minutes bringing the total time they wanted me to wait for Chinese to be 2 hours. I ended up canceling the order. I will never order from this establishment ever again.