Pacini - Québec

Visited twice on a short stay in Quebec. Was please to see that unlike many restaurants in the area, plant based options (although few) were available. Pizzas were thoroughly enjoyed by everyone in the party and pastas also good portions and very tasty. The griddled bread concept is an interesting one, I’d say generous to a fault. Of the two visits service was patchy on both occasions, drinks were incredibly slow and refills not offered or not delivered! Staff accommodating but somewhat hapless at times. Overall good experience but could have been better with a little more attention to keeping glasses full!

It dosen't look like anyone is running this restaurant. I recently had dinner here with a group. The service was very, very slow. The food terrible. The lasagna was like shoe leather and appeared to have been reheated a few times so was very dried out. I had a few bites and left the rest. A small glass of wine. The bill including the taxes and tip came to $40.00. Way too expensive for pasta. I only saw two people working there that evening. If they have no employees for the evening meal they should stick to breakfasts only! I won't be going back and I won't recommend this place to anyone.

To be fair this place is a big deception. I’m a huge lover of the italian food and each diferent restautrant have his own secret a flavor in his food. But this, OMG, the worst spaghetti of my life, cold, with out taste, bad condimented. A disaster, the only can I save is the pizza. And other thing, the prices are huge!

We were having a family outing in a village near by because of the local festivities and decided to have a late lunch at 3PM the place was well appointed but with some areas not to clean like the bread counter which noticed the floor quite overlooked and with a lot of unclean bread particles, we order some drinks specifically 3 glasses of Prosecco but we were surprised to receive them not cold not chilled we send them back, this was not the only incident that lunch the food was served tasteless and not hot enough we tried Pasta with Portobello mushrooms, no taste perhaps the water used for cooking all pasta was not seasoned no salt .... same hapened with the other plates of table the Alfredo Pasta with chicken, and a seafood pasta, the appetizers Calamari and Mozzarella buffalo were quite ok. I really do not recommend this place until unless they change the service and Quality Standards. The restaurant Manager was very polite and and responded with some gratuity voucher for next visit which was a nice gesture but this do not deter the bad experience

A short drive from our Hotel Plaza, my daughter and I decided to eat at Pacini after our shopping trip to the Quatre Bourgeois Mall. It was not very busy but the service was slow; slow to greet and seat, slow to order drinks and get them; same goes for taking the order and getting our food. Our server was nice. On the other hand, the food was delicious, the menu offers lots of choices. We had no room left for desserts but they looked divine. The restaurant is clean and the atmosphere is relaxed, we enjoyed it, thankfully we were not in a hurry. We would go again.