Texas Steakhouse Saloon

Sat for more than 15 and no one ever stop to check on us. Left with out ordering.

Went with my husband and son this evening for dinner. Server greeted is immediately, then disappeared for 15 minutes. Finally came to take our orders. Took another 15 minutes to get 3 drinks, 2 waters and a beer. Ordered 2 burgers and a steak dinner. Took 45 minutes for the order to come to the table. 1 burger was severely overcooked almost a charcoal bricket and cold. The other burger was raw and cold. The steak was blue rare, when ordered medium, cold. There was a lot of screaming coming from the kitchen the entire time as well. Would not recommend.

I was at Texas Steakhouse Thursday evening with friends. My food was absolutely awful. The salmon was hard dry and extremely overcooked. The steak was burnt on the edges and raw on the inside. Both items appeared to have been cooked twice or sat under the heat lamp entirely too long while waiting for the other dishes. I don't want to get into my friend's food and their disappointment, but when I mentioned to one of the servers that I would like to speak to the manager we waited and waited and then finally she came back and said I'm sorry but the manager is very and cannot come. All I wanted was for my food to be remade or at the very least acknowledge the issue. I am not typically one that enjoys complaining. But this was completely unacceptable from the manager. We will never come here again. Extremely disappointed in the staff/ management and food.

I ordered the ribeye steak medium rare to go a few days ago and it was delicious. Tonight I ordered it again to go and when I got home, I realized it was well done. It didn’t look or taste like a ribeye steak and was very tough to chew. I don’t return food so it was my loss.

Thanks to Julie we had wonderful service from the bar.