Lil Firehouse Coffee Richland

I went to this coffee shop and ordered 4 drinks the girl asked if we had 1 drink and i said no 4 and she looked clueless like no one took our order but a girl did take our order outside in the line and when we finally got the drinks all of them looked the same and i asked what was what and they weren’t labeled and one of the drink orders had an allergy and we couldn’t tell what was what and they had to guess which one was the one that had the allergy it was very unprofessional and not okay and we left unsatisfied never coming here again sorry if my mom drank that she could’ve died or if a child had an allergy and drank it they could’ve died too. absolutely terrible would not recommend coming here if you want unprofessional people taking and making your food or drinks.

I went for an energy drink on the way to a work meeting. Was rushed and wasn’t greeted at all. The sliding window was rudely slammed on me and then she handed me the drink and slammed the window once again. The drink exploded on me in my car as soon as she handed it to me. No idea how that happened but it wouldn’t stop overflowing. It got all over my clothes I had to reschedule my meeting. I was going to ask for napkins but she wouldn’t come to the window again. I used to be a barista so this is something that could definitely be prevented. Very disappointing experience.