Pizza Hut - Rocky Mount

The food is always great. Would have given 5 stars if the app ever worked without crashing, and you didn't have to call and speak to people at a call center just to order. They sound like foreigners and not always easy to understand which is frustrating. The app and call center sucks.

Receive great service and the ladies there are always so pleasant and make me feel like they appreciate our business. In todays times, that means alot!! Oh, and the food is FANTASTIC!!

On December 1st I placed an order that evening for a pizza breadsticks and cinnamon sticks when I received the order my food was cold I immediately called the store and I talked with the manager who said that I could get another pizza or a refund I told her that I wanted a refund she said that that could not be issued until she closed out at the end of the night. So I'm thinking I'm going to get my refund I called the next day to make sure and the manager did not even come to the phone. I called again on Monday and got the same manager that I spoke with on the 1st and she assured me that she remembered me and that she processed the refund and that it was on my bank as to the reason why I did not get the credit back in my account, well if she processed the refund then tell me why was my account charged, if she canceled that order and processed a refund then it wouldn't have never went through on my end with the bank very disappointed number one there was no professionalism, I could tell and her voice that she was resisting in the fact of giving me a refund for a very unsatisfactory order I will not be going here anymore I'll go all the way across town to the other Pizza Hut if necessary

The delivery was very late. when my pizza arrived, it was still hot and delicious.

I ordered the Big Dinner Box, with 2 pizzas and pasta, the food was delicious. A couple of weeks ago, we ordered from another pizza franchise and hands down Pizza Hut is better, in terms of price, value and most importantly taste.