Mcalister's Deli - Roswell

We as consumers with the high cost of food, we cannot except poor quality. This statement is not just for restaurants but for groceries stores, and where ever we purchase food. Our voice manners, it is no longer acceptable to serve or sell poor quality food.Jeanie, the General Manager phoned me this morning to apologize for the food delivered to me. As a strong General Manager she is taking action to correct the problems. So I told her I would remove my first review. In ten days she will phone me to tell me the changes she has made.

I have been there several times and the food is good but the service is really slow at lunchtime. Don’t go unless you have a good amount of time to spend at lunch. Also this last time I went and ordered the Savannah chopped salad and they forgot to put the chicken on it. Since it was takeout I didn’t notice until I went back to the office. I decided that was my last time going there.

Literally the best service ever ? the young man working the cash register 4/13/24 is amazing at his job. Every-time im in he’s so helpful and happy to be there. This restaurant is lucky to have his help!

Always been a huge fan of mcalisters and ive actually never been one to leave a review ever but i love this place so much that its upsetting when i receive my order and the cheese dip looks like this and it happens for often than not at this location were im about to just give up on it and i dony want to. Here and there and mostly in past the cheese dip has been my favs with its bright rotel orange color and now its always like lumpy curdled cheese almost taste like chili is mixed in or its burnt because it just doesnt taste the same. I just hate wasting my money and I work from home or I would come in and trade it out for fresher or made right cheese dip. Ive been a manager in food industry in my past so im totally lenient when things dont taste exactly right or mess up because i know things happen and new people come in but after so many times of it happening im losing hope in mcalisters:

Food is so good here my new favorite spot for lunch ?