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Contribuisci feedbackWe ordered a late night trip through a link on the website. we ordered a bbq basic extra large pizza with Tandoori chicken, red planks and pfefferoni with a side instruction of fritten. the food was delivered half an hour too late. to our annoyance was the pizza we had delivered, an extra large, under boiled, smokey pizza. we could not work out what was on the basic, it did not look out or smell like BBQ sauce or tomato sauce. the toppings were small pink right corner, mushrooms and sweet. I called to complain, but not surprised that they did not answer because it was after the opening times we received our food. I called back the next day to complain. I asked for a refund, but the person who was on the phone said the manager was not in the load so he could just apologize and send another pizza. it was hard work explained what we wanted on the pizza and for the mammoth that had a very strong foreign accent to understand, it also took a long time to finally understand it our address. the man on the phone said it would be delivered. without doubt the pizza never arrived.
Worst Costume Service Ever Take Well Over An Hour, More Minutes Has Never Again Be Like This Place Previously Good
Although we really eat from here the business needs to keep a lection in the time. they are more and more likely too late. if you sound, they won't give up. my latest order was told to me that it had not arrived, so we did not check out where it was. They told us it was just left, it needed to drive from there to our house) minutes later his not yet here, so we arranged again to say that it was outside, what it was not so, we asked her where it was. they had gone to the wrong address, so we gave ourselves after them the delivery was later no delivery (in which they should have been now or have left the loading hour after they arrived and was wrong. to say we were disappointed, is an understatement. when we wanted to complain, there was no apology and no customer service. if something is wrong, I'm sorry her order is wrong.
Ordered a mixed grill on naan and huhn tikka kebab with chips and eating was disusting. when I unwrapping the polystyrene boxes, they fell out of the white fat paper because they wore wet the reddish amount of fat that. the side of the box. after soaking the food in kitchen roll to try to remove some fat, eating in my partner foolish decided to try some of the food. the chicken ktikka meat was hard and chew. It was a pathetic excuse for meat it resembled a little closer to overcooked left out dry pieces of chicken fat. it could not even be cheered to be swallowed, it had to be removed and placed in the container. I had pommes with my kebeb, they were like stripes of donuts, which they were so sick, only got to know how many times they were fried. they could see blowing the fat caught under the upper layer of fat / fry we also have overcharged for this mum to add insult to injuries. will not use this place again and will advise people to avoid.
Unbelievable the meal was the worst thing ever, never again would i ever order from Rugby Grill House ever again