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Contribuisci feedbackGot my pizza in less than half the time quoted to me on the site. And the quality of the pizza was really good.
If you're looking for pizza that resembles crust that's been trampled by an elephant, with barely a teaspoon of sauce for the whole pie, and cheese so thin you can almost see through it, then this is the place for you! If you have healthy, strong teeth, you'll definitely need them here. Eating this pizza is probably very similar to how my dogs feel when they chew on a rawhide. After spending over $40, I expected at least something edible, but maybe that's just me? For that price, I could have treated myself to two meals at Arby's, where they actually pile on the meat and cheese because they understand that you might be hungry and want a satisfying meal instead of risking a dental emergency. Let me tell you, the ratings don’t lie. I rarely order from Pizza Hut, and now I completely understand why. My daughter wouldn’t even touch it, and I can see why. The little cheese you do see on the slice actually belongs in the crust!
I had a terrible experience with this Pizza Hut. They not only got my order wrong but also delivered it to the wrong address. My food arrived almost three and a half hours after I placed my order! If I could rate them with zero stars, I definitely would. This is by far the worst Pizza Hut in the Twin Cities! Proceed with caution if you decide to order from the Falcon Heights location.
I ordered a pizza a couple weeks ago. I had to cancel after 1hour and 40 minutes, couldn 't wait anymore, had to go to bed. They assured me my card wouldn 't be charged. Of course It was. Called a few days later to resolve and was told to give them all the card info again, which is strange because out of everywhere I 've ever been charged they 've always been able to process a refund, they obviously charged it , it 's in their system, their bank received it! Since then my card has tried to be used several times. Not saying it 's them but it 's still a strange coincidence. I finally call again 10 days after they promised a refund, big attitude like this is somehow an inconvenience for them! If I want my money I have to come to the store! have a nice day, CLICK I 've omitted they 're names for now, but now I have to pursue other avenues. I realize it 's not worth the time and effort, but that 's what I said about the last 6 or 7 companies over the last few months that have taken my money. It 's gotta stop somewhere. It 's all adding up! Even if I have to front a whole lot more money in the meantime, before I 'm made whole. This behavior needs to stop. Unfortunately they are the proverbial straw that broke the camel 's back.... Hopefully a responsible owner will step in and save us both a lot of unnecessary ridiculousness. I 'm done being walked on by rude, insolent, miserable individuals who have no business working with the public, let alone the service industry! update So, the owner obviously couldn 't care less. Was in the process of paying the 60 bucks to file a lawsuit in conciliation court, when I thought one more call couldn 't hurt. Marco saved the day, he couldn 't believe that nobody else cared enough to call me up and resolve the issue. Took 3 weeks, but lesson learned. I 'll stick with Cossetta, Davannis, Luce, Mesa, Savoy and even Checkerboard by a mile! If Marco was the face or owner of this franchise they probably would have many positive reviews. Well this is first and last time I attempt to conduct business with this store. Shame on me for getting reeled in by their commercial! Moment of weekness, impulse buy. Trying to recapture some nostalgia from my brief childhood. Be smart. Stay safe everybody. ???
It's been an hour. Waiting for my pizzas. Never again
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