Fisherman Wharf - San Clemente

Last minute I decided to book here for my 18th birthday when I called the hotel 3 days before I wanted to check in the front desk was extremely helpful and made booking my reservation easy. When I came to check in the front desk was extremely nice and very informational. When the front desk employees found out it was my birthday they all wished me a happy birthday, even the manager came out and wished me a happy birthday. When I walked in I was shocked to see how nice the room was. This place was great all around from the staff to the room and the amenities. Any time i'm in San Clemente I will be staying here.

The San Clemente Inn is a great hotel, amenities for families looking for a one stop shop! Checks off everything, suites, daily housekeeping service, a ton of amenities for kids to enjoy and the restaurant is amazing, not to mention the bar pours craft cocktails! The employees love their general manager Lisa. It's refreshing to hear someone leading their team and values her staff.

The Inn is adequate. The bed is comfortable. Everything was clean and well maintained. The small kitchen was clean and convenient. The WiFi is excellent. Good choices for cable TV. The furniture is not particularly comfortable. The downside and the reason we will not go back (this was our second stay in 4 years) is the rude woman at the reception desk. The Inn has a policy of deactivating your room key at 10 am on the day of check out, which they do not inform you of. We had to go back to leave a tip, turn on the dishwasher, and get the last bag. The cleaner at the far end of the balcony was not authorized to let us back in. We went to the office and a young man activated the key, no questions asked. After a couple of minutes to wrap up our exit, we went back to turn in the keys. We told a woman at the reception that it seemed rather small to deactivate the key on the top of the hour, which we had never experienced before in 50 years of travelling. She waived a paper at us and said we had signed it and therefore knew that the check out was 10 am. We asked if there is a grace period. She said there was, although nobody told us. This was the only interaction we had with staff other than the initial check in. Our experience is that this kind of authoritarian rudeness means there are other problems at the site. So we will not be returning. If you go, and you need a couple of extra minutes at check out, simply don't close your door and save yourself getting the paper waived in your face. Restaurants nearby that we liked: Fig, MRK, Hot N Chili (Indian), and the Riviera which is in the resort and we ate there twice. Definitely make the trip to Laguna Beach and eat at the Lumberyard on the main street, Forest Avenue, after you've enjoyed the beautiful shops. Make a reservation to visit the Hortense Miller house and garden in Laguna Beach for a refreshing and unique experience.

Resort apparently puts its money into appearances in lobby and grounds as after broken heater necessitating a room change (which took 5 hours despite place being obviously mostly empty) the new room 's heater was woefully inadequate. Staff was uncaring at best offering no better than call your exchange company and see what they will do for you after wasting half a day of our vacation time and coping with cold nights.

We had such a great time our room was so great, beachy cozy! We enjoyed the pool on the daily and we were able to run a street over and capture THE BEST gorgeous sunset pics on the beach. We enjoyed having late night dinners in the new restaurant or they have great brand new barbeques. There is put put golf, private Gazebos though out the resort. There is a great new game room right behind the pool. So as me and my sisters could lay by the pool, my husband was just steps away catching the game (HUGE TV's). The Staff was amazing, we couldn't be more happy!