The Happy Hooligans - San Jose

I understand that this restaurant offers a no-frills dining experience focused on food. However, since the pandemic, the quality has significantly declined. I've tried to give this place many chances because I want to support a vegan establishment, but I just can't anymore. There always seems to be an item or ingredient missing, and the customer service is disheartening. During my last visit, I ordered nachos, and to my surprise, there was no cheese—only an overwhelming amount of sour cream. I won’t be coming back again.

I visited this restaurant a few times after the pandemic and had a varied experience. My most recent visit was not as positive, echoing a similar review I saw recently. I came in expecting a sit-down meal but was instead served fast food. I'm not sure what went wrong here.

This place has changed. Used to love it but don’t think I will come back. It’s very unhygienic. Their dine in experience is worse. They don’t serve on plates and give disposables. Also there is only one server who is responsible for both pickup orders as well as taking orders for dine in. Their food quality has gone down as well.

The Kraken cauliflower was enjoyable, but the backyard BBQ burger fell short. It was overloaded with toppings and lacked proper seasoning. The mac and cheese was quite bland. Additionally, it arrived with an excessive amount of old, cold fries that could easily serve 4-5 people. I'm not sure how that's considered healthy. I definitely wouldn't return.

Won't eat here again after years of coming on and off. From a cleanliness perspective, which is very important obviously, this place is seriously offending. Very poorly run, managed and maintained. Walking back to the bathroom was just gross, the floor was so slippery, caked in oil or something, dangerous. Sitting down without plates, asking for some and being given take out boxes to eat out of with plastic utensils (no napkins either just the flimsy one out of the utensil bag), really? So annoying, sitting there for about an hour had to listen to the entrance door slam about 20 times as people came and went fix it! The nachos were a sloppy soupy mess, extremely poor execution. Although I ordered the Hugo Burrito, they messed up and brought out the BBQ Chick'n Burrito. I actually kind of enjoyed it, but I kept fighting to chew through big chicken nuggets which made it very unenjoyable, too much BBQ sauce as well, recommend asking for a side of their red hot sauce to go along with it. Not sure why this place went downhill so badly over the years, menu is very slimmed down and the comfort food quality is just not there (don't like the burger patties either). Too bad.