Eggfree Cake Box West Bromwich

The cakes were dry and the icing was of low quality and extremely hard. The staff were unfriendly and the overall customer service was lacking.

We visited the cake shop in West Bromwich and were disappointed with the service. The owner was extremely rude when we asked for a message to be written in Punjabi. He refused and instead wrote the message incorrectly in English. We were taken aback by his disrespectful manner. I would recommend avoiding the West Bromwich branch and visiting another location instead.

I ordered the Oreo cheesecake and it was absolutely stunning. The decoration of the cake was perfect and it was almost too pretty to cut into. But the taste was irresistible, I highly recommend it.

Ordered a cake online, as one of the family members suffer from nut allergy I had called in to confirm if possible to have no traces of nuts. I have never been spoken to so rudely for just confirming the nut allergy procedure. Therefore I will never order from them again. Cake box is the best place as they are great with customer service.

Purchased 12 varieties of cake slices and absolutely delicious. The lady who served us was very polite and helpful. Every cake slice tasted fresh and deliciously made by a very talented baker. Thank you so much and highly recommended.