Charlie Brown's Fresh Grill

I had an absolute terrible experience at this location recently. The manager was so disrespectful that it was shocking. I could not believe that a manager would speak to a customer the way she did when I called her over to discuss a charge on my bill. I even emailed customer service regarding the experience. I was told it was going to be sent to the complaint department and yet I never even heard back. Poor customer service all around in this company.

My meal was OK. I had on of the snichtzile dishes. My husband had their signature prime rib. It was very dry. Not the usual juicy piece of meat. Food: 3 Service: 4 Atmosphere: 4

10/10 service. My waitress, Maggie, was phenomenal! Highly recommend the salad bar and the prime rib Food: 5 Service: 5 Atmosphere: 5

Found a roach in my salad and they tried to make it better by offering more of their insect infested food. Food: 1 Service: 1

Fantastic. Really a great place Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5