Taco Bell - Smithtown

I can summarize this taco bell in a word nope. never again. last order from this restaurant ended with my son after stony brook hospital where he was diagnosed with food poisoning. I've never seen anyone get so violently sick in a few hours. Apart from this last visit, the waiting time on the running gear thru is in the regular very long and long. the personal is not friendly and appears as if it is just a job and not really own to their responsibility or maybe just don't care. the prices are, however, even cheaper than other almost food competitors.

There are two instances where my order went missing. The first time, I was at the restaurant with my friends, and we waited an hour and a half for our food while everyone else who had ordered before us had already received theirs. A man who claimed to have been there only a week tried to assist us. This time, I placed my order at 11:15 PM, and now it’s 12:45 AM, and I’m pretty sure my order has been lost again. It's not just been my order that has gone missing; two different waitstaff have had to address the issue.

Taco the worst they bark around. each. single. time. 45 minutes while driving. no sweat. Go somewhere else. Can't seem to get it together. It's not that hard. it's tacos.

Expect to wait about 45 minutes in line at the drive-thru. The service at this Taco Bell location in Longwest is the worst compared to any other Taco Bell on Long Island.

I was out this evening, November 28th, around 7:45 p.m., and I wanted to take a moment to express my appreciation to the guys at the window—you know who you are! I got my order all mixed up and wasn’t quite sure what I wanted, but you were incredibly kind and patient with me. I just think you’re really sweet and genuine. I hope this doesn’t make you uncomfortable! Thank you for your kindness and for the excellent service! Plus, the food was really good! - K.H.