Jerry Subs and Pizza - Solomons

I ordered delivery and was only charged for everything to find out 1 he later when I called that they didn't have a driver! I asked about my money back, but they said they had to ask a manager! don't worry, my bank will refund me. all they had to do was disable the delivery option!

The food was better. there is a hired person who leads around the load who cries to other employees, creates a tense environment for diners. looks like this lady hates her job and doesn't want to be there. she said very loud that she hates door locks when a door lock supplier was in charge. the price for eating has risen, but the quality of the food has decreased.

Had an issue with online ordering for our staff on Christmas Eve, came into the store and they were incredibly polite and nice about the situation. Took care of my order right then and there. Excellent customer service, especially on such a busy day for everyone. Appreciate the staff and the food is always great! Keep up the good work.

I was in the Solomons store tonight and a lady that was in the back was yelling at the employees telling them that they were not to say no to other staff when they were asked to get the phone, and that from now on, they had to do what they were told to do. It was not a pleasant environment to eat a meal during this. When she came out to the front I said excuse me ma'm She said Oh, I don't work here I asked her then why was she yelling at the employees and I would like her name and the corporate office phone number She said I don't have to tell you that I am the corporate office I told her I didn't believe so because Jerry's is a franchise She snarkley said Have a nice day She then came back and told me her name was Denise I believe she was lying about her name. Other than the tense eating situation the food was good.

I was very skeptical about eating here as I am a picky eater not as bad as I used to be but I got a sub and I thought they was kind of expensive BUT once I saw my sub it definitely was not expensive it was one of the biggest subs I had ever had and even gave the other half to my son because I couldn't finish it being so big, and the sub was AMAZING!! Keep up the good work Jerry and the crew! I will definitely be back!