Dunkin' - South Holland

I recently visited this Dunkin' Donuts location and was extremely disappointed with the level of professionalism displayed by the staff.Upon entering the store, I was greeted with indifference from the employees, who seemed more interested in chatting amongst themselves than assisting customers. Despite the lack of a busy rush, the service was incredibly slow, and the staff appeared disorganized and unprepared to handle even the simplest of orders.Furthermore, when I attempted to address my concerns with the manager on duty, I was met with dismissiveness and a complete lack of accountability. It's evident that there is a severe lack of training and leadership at this establishment.Overall, my experience at Dunkin' Donuts was far from satisfactory, and I would caution others against visiting this location until significant improvements are made in staff professionalism and customer

This place needs to be shut down. I presume this is a couple and their son. They all should have stayed in the country that they're from. They brought way too much attitude to America. Customer service is horrible. They're very rude.

Don’t come here they argue with customers and mess up your order. Refuse to correct itAsk for light ice and the gave me extra ice no

They are always sick and coughing all over the food and also they always charge extra and they never give you what you ask for.

At the South Chicagoland rest area on the Illinois Tollway (I-294). Allows for a quick drive through and back onto the highway.