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Contribuisci feedbackWe enjoy their pizza. Problem is, we placed an online order, only half arrived. That’s ok, mistakes happen, but when you call to see how you can get a refund for food not delivered or to get the completed order, they say they can’t help you and to contact door dash. Order was placed on papa Murphys website.I think the issue is that they package any sides in a different spot than the pizzas, so the drivers only pick up half of the order, which is what happened in my case. A system issue that maybe management should look into.
For the fourth time in a row over the last few months, I have had an order made incorrectly, or half of the order was missing when I pick up (On time, or shortly thereafter) and I'd have to wait an additional 5 to 10 minutes depending on how busy they are. I have also witnessed other customers with incorrect orders and waiting for their complete order on the days I have had to wait extra time. I will no longer support this location as 4 consecutive times in a row for recurring mistakes is extremely unprofessional!!!
This was our first time ever ordering from Papa Murphy’s. Upon walking in, the place was fairly organized and clean. There were two girls behind the counter that were extremely kind and helpful to us. One of them even complimented my hair and was super sweet. I really appreciated how easy they made the process! Trust the other reviews when they say the customer service is wonderful.Regarding our orders, it was made just as we wanted. The employees were quick to hand us our sauce and cream cheese when we arrived to pick up our pies, and we were extremely satisfied before, during, and after eating. This is a very good place, and I’m happy that I had my first experience with Papa Murphy’s at this location. I think I’ll be a customer again here in the future.Medium Pizza, Traditional Sauce, Mozzarella, Chicken, Spinach, Jalapeño, Herb Cheese Blend: 9/10. Honestly, I didn’t have many expectations for Papa Murphy’s. I thought it would be mediocre at best. However, the pizza here was actually really good in comparison to most other places. Even the scent while it was in the oven was delightful, and I hoped that it would taste as good as the aroma smelled. Unlike a lot of other chain restaurants, the pizza has an actually decent amount of cheese on it, as well as a surprising cheese pull that left me excited to dig in. It definitely didn’t disappoint. I only ate three slices, but it was more than enough to fill me up. Eaten with the marinara sauce, I don’t think I can go back to other brands. I’ll definitely be coming here again to get this pizza.Cinnamon Monkey Bread: 9/10. I ate way more of these than I should have, but I believe that it was worth it. They’re so fluffy and soft, not to mention sticky with the cinnamon syrup. Sweet and light, when paired with the cream cheese frosting, these make the perfect guilty pleasure ending to a fatty pizza meal. Super indulgent.Large Thin Crust Herb Chicken 0. Alright, I’ll start off with what I liked about it. The thin crust was nice to try. My parents ordered this one for themselves, so I only had a bite out of a slice to see if I liked how they make their thin crust. I do, and I’ll be getting it next time for my CS J pizza. However, the flavor itself was just really bland and oily. Don’t get me wrong, oily pizzas are good—when they have flavor. Maybe this was just a fluke, but upon biting into it, I was super disappointed for some reason. It didn’t taste like much to me, but my parents enjoyed it. I wouldn’t get this speciality pizza for myself.
Food is always good, however they need to pay more attention to their orders when making them. I have ordered an all meat crust less bowl twice now in the last month and the first time I ordered it with creamy garlic sauce and got the normal pizza sauce. This time I ordered all meat and added bacon, onions and zucchini along with creamy garlic sauce. The only thing I got in my bowl was the items I added on and not the rest of the ingredients that are on an all meat and I was charged extra for the ingredients I added so I should have gotten everything
Food is always good, however they need to pay more attention to their orders when making them. I have ordered an all meat crust less bowl twice now in the last month and the first time I ordered it with creamy garlic sauce and got the normal pizza sauce. This time I ordered all meat and added bacon, onions and zucchini along with creamy garlic sauce. The only thing I got in my bowl was the items I added on and not the rest of the ingredients that are on an all meat and I was charged extra for the ingredients I added so I should have gotten everything