Lotus House - South Somerset

Ordered almost £60, took an hour which is ok. They missed off the sweet and sour chicken balls and put in extra chips. I called to say this had been missed off and could they deliver the correct item, I was told no as the driver didn’t have time so I said I would go and collect. Drove 10 mins to get these only to be told by the poor young girls serving that the manager (who had just had a baby and was poorly upstairs, whilst they babysat a small bit of hers) that I would have to pay for the sweet and sour chicken balls again.... I argued that I had already paid for them and drove to collect them, asked to speak to the manager and was told she wouldn’t come down to speak to me, and I wouldn’t get my money back! No staff in the kitchen could speak English either. The manager had also cleared the receipts away and we didn’t get one with the order. After saying how unhappy I was and that they needed to give me the money back or the product the girls reluctantly gave me the cash back, although I do feel they will get in trouble for this. Service was awful from the manager, the poor young girls did a great job. Chicken omelette was more of scrambled eggs with chicken pieces, special fried rice was covered in a gravy sauce, no free prawn crackers after spending almost £60, chicken satay were so tough even the dogs had trouble chewing them! I would not recommend this place to anyone. Lovely looking menu that came through the door but place on arrival was horrible, unsure we were even at the right place first. The place is a joke!!!

I will never use this takeaway again... first they over charge me on delivery and tried to deny it! I eventually got my money back after speaking to the manager. I thought i would get past that and try to order again tonight. Placed the order for collection this time, to find when i go to pick it up they had given my food to someone else!!! Im livid

Fresh, delivered hot and with a smile. Love the service from Lotus House. Very reliable and well worth it. We are aiming to try everything on the menu eventually but there is so much it could take us a year!

The best take away in the area , fresh cooked for the order , good curry ! The price is reseasnable !

Sometimes difficult to park nearby, but worth the walk to this tucked away restaurant. They cook to order from a huge selection on the menu, and the staff are helpful and polite, and the food is good and tasty. Cash only, no cards. Pop next door to the Nog Inn while you are waiting for food to be cooked.