Applebee's Grill - Southbridge

My daughter loves Applebee's so I am sometimes forced to eat here. I cannot remember a time when I was not disappointed eating here. I love Applebee's too. But this location is simply not good. The waitstaff, you can clearly tell, are simply waiting out their shifts. The food is almost never fully cooked or brought to you warm. The drinks are weak and poorly presented. We eat there often and it's always the same. 2 star for me.

Better experience at a fast food restaurant. Out of all the tables in the place. We get sat right next to the bathrooms. When you get your food from here. Make sure you check it. Disgusting.

When we first went to the hostess, welcomed us very pleasantly she was. the waitress came to the table to order appetizers and drinks and meal times that she was very pleasant. ordering came to the table three of us in hamburger ordered well made all three they came to the table red. the responsible person took care of the situation at that time and we are all very satisfied. this is not our first time on applebee’s and will not last time maintain the good work and we will see it soon.

If it weren’t for an issue with the server, the experience at this Applebee’s would’ve been a 5 out of 5. Our server brought our dessert AND the check BEFORE my partner and I had even finished our entree. I took a picture because I’ve never experienced this before. Our dessert had ice cream and a hot brownie, which meant the ice cream began melting while we were still finishing our main course. And then having the check at the table when dessert arrives doesn’t quite make you feel welcomed. More so like we are being expected to leave soon. How disappointing for our Massachussets visit. Everything else like the food, prices and atmosphere were good at this restaurant. I hope all guests can be treated fairly and consistently.

The Mash potatoes had a slightly sour taste. Broccoli was way salty. Steak was over cooked but tasty. I sent the steak back because it was over cook. It came back cooked just right but bland of flavor. The potatoes were prepackaged so all they had to for was heat and serve. They still taste somewhat sour. They used to be better than that