Domino's Pizza - Southbridge

The online ordering system doesn't seem to save any time, and the staff taking orders do not speak or understand English well. The local employees are frustrated by this, and I believe I could have gotten better wings from a vending machine.

I was extremely disappointed with this restaurant. They advertise being open past midnight on Fridays, but they couldn't even take a basic order or answer the phone. I was thoroughly disgusted with the poor service that this establishment has been providing.

I always love Domino's! They always get my order right and the food is delicious.

Terrible experience with online ordering Carside pickup. First, our food didn 't even go into the oven until well after it was supposed to be picked up. We 'd already been waiting 20 minutes outside when the tracker updated to say it was baking. Then,when we tried to call the store to see what the issue was, it didn 't even ring. It just went straight to a message about thephone not being able to take calls at that time. The Dominos texting help was also completely useless in a time-sensitivesituation, since it was all done by a bot that just sent me an email with the case number. We finally went inside to see whatthe problem was, and the person behind the counter was completely unfazed and said they hadn 't had time to bring stuff out in awhile. Meanwhile, we 'd seen at least 4 other people get their orders. Despite what the tracker said, there was our order, justsitting on a shelf getting cold. This store clearly needs to stop being so cheap and hire more people for weekends. There 'sclearly a volume issue that the current workers can 't handle, and they aren 't paid enough to deal with people 's frustration. Asa result, things are completely disorganized and it 's become untenable for us. We used to go to this location regularly butwon 't be back.

I called at 1am the website says this location is open until 2am . I waited on the phone for 10 minutes and someone answered the phone and hung up.. I called back and waited an additional 10 minutes and nobody answered the phone. Was really looking forwardto the lava cake but if they don?t want to work they shouldn?t work