Starbucks - Spring House

The staff at this restaurant is lovely and efficient. The coffee is absolutely delicious!

I am writing about an experience at the restaurant where a server named Joanna was exceptionally rude to me and my friends. We had placed two online orders and were missing items when we picked them up. Every time we brought this to Joanna's attention, she responded with eye rolls and dismissive behavior. At one point, she even shook a missing cake pop in my face. I hope management addresses this issue. Thank you.

During my visit, I encountered Joanna, who was incredibly rude and the worst person I have ever encountered at a business. When I asked her a question about my drink, she rolled her eyes and slammed the window in my face. It came as no surprise that three other one-star reviewers also mentioned her. I will not be returning to this establishment due to her unacceptable behavior. It is concerning to see how many complaints have been made about her. I urge management to address this employee's lack of basic manners and customer service skills.

I rarely write negative reviews and I think it is one of the better dieucks, but the person joanna is so rude and condescending. my daughter and I were so upset after our experience with her. She really needs some retraining and probably shouldn't be in a customer position. I hope I never have to interact with someone who is always terrible.

Funny, the last 1 star review at this location the exact same person mentioned, Joanna. I go to this Starbucks somewhat often and every time I have Joanna take my order it's always non-stop attitude, I tried giving him the benefit of the doubt but he has a real attitude problem. This person should not be working customer service.