Long John Silver's - Springfield

My family and I dined at the restaurant and were the only customers at the time of our visit. The man who took our order was friendly, but seemed unfamiliar with the menu. He incorrectly stated that combos did not include drinks, despite a sign indicating otherwise. The tables were dirty and were not cleaned during our visit. Our food took a while to arrive, but it was hot. However, my mom's chicken strips were actually chunks of breast meat fried in breading meant for fish. The chicken was rubbery and had a fishy taste. Additionally, the French fries, hamburger, and Coney dog also had a fishy flavor. Everything, except the root beer floats, tasted like fish. Despite being a Long John Silver's, not everything should taste like it was fried in cod. A photo has been included to show the misleading chicken strips.

We ordered the 2 piece fish basket. The fish was very greasy and unpleasant when we tried to eat it with a fork. The fries were cold and the hush puppies were extremely hard, almost risking breaking our teeth. The floors were so slippery due to the grease, making it difficult to walk. We will definitely not be returning to this restaurant.

The fish was quick and delicious. We placed our order, took it home, and enjoyed our meal.

The only person working was too busy on their phone to take my order...

This place is an absolute joke. I placed a order thru drive thru get to the window they had not even ring my order up told me that it will be 30 minutes for my order to be prepared. I will never spend a penny here.